Refund Policy
RETURN & EXCHANGE DETAILS
At our company, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund within 30 days of the delivery date. To be eligible for a refund, products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please contact our customer service team to initiate the refund process, and we will guide you through the necessary steps. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping. We appreciate your understanding and look forward to resolving any issues promptly.
Eligibility for Refund
- Timeframe: Requests for refunds must be made within 30 days of the delivery date.
- Condition: Products must be unused, in their original packaging, and include all accessories, manuals, and documentation.
- Proof of Purchase: A receipt or proof of purchase is required to process your refund.
Processing Refunds
Once we receive the returned item and confirm it meets the eligibility criteria, we will process your refund. Refunds will be credited back to the original payment method within a reasonable timeframe.
WARRANTY RETURNS
If your claim/return relates to a warranty claim please refer to our warranty page and contact us with the relevant information. Please note manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.
Start A Deal With us
Our team of trained professionals are committed to handling each transaction with care, regardless of amount or destination.